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  1. Homage Singapore
  2. Care Pro In-App Help Centre
  3. Payouts & Claims

Payouts & Claims

Issues with payout, amounts, schedules||https://d2vco8nc0skozr.cloudfront.net/homage-mobile-static/20190709/payouts.png

  • Do we have different payout rates for weekends and public holidays?
  • Why are Care Pros paid differently?
  • When will I receive my Care Pro payout?
  • I did not receive my payout. What should I do?
  • Will I receive a payout breakdown?
  • What is included in a payout breakdown?
  • What is a claim item?
  • What can be claimed?
  • How do I submit a claim through the Homage CarePro app?
  • When will my claims be reimbursed?
  • Why is my claim rejected?
  • Can I submit a claim if it has passed 24 hours from the visit scheduled end time?
  • I declared I have claim items for the visit but realised I do not. What should I do?
  • Can I submit multiple claim items for a visit?
  • Is there a limit to the number of claim items for each visit?
  • How do I request for a payslip as proof of income?
  • Why is my payout different from expected?
Homage Singapore