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  1. Homage Singapore
  2. For Clients & Care Recipients
  3. Visits

Visits

Issues with visits

  • How do I reduce the duration of an ongoing visit?
  • Why is my requested visit not showing up on the Homage app?
  • Requested visit does not have a Care Pro assigned
  • When will I be notified if there are no Care Pros matched to my visit?
  • What happens if a Care Pro cancels at the last minute?
  • How can I learn more about the assigned Care Pro?
  • When will a Care Pro be matched to my visit?
  • Booking a visit
  • Update a scheduled Visit
  • What is an In-Person Care Assessment (IPCA)?
  • Request a change of Care Pro
  • Requested visit not showing up
  • Reduce duration for ongoing Visit
  • Extend duration for ongoing Visit
  • Update instructions for scheduled Visits
  • I need care urgently, what should I do?
  • How do I request for a change of Care Pro for my visit?
  • Can I have the same Care Pro for subsequent visits?
  • What is an In-Person Care Assessment (IPCA)?
  • Where can I find the In-Person Care Assessment (IPCA) report?
  • What is a visit summary?
  • I made a request more than 24 hours ago but no one has contacted me. What can I do?
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