What should I do if I am late for the visit?

Plan your route in advance and buffer time for any transport delays. Try to arrive at the visit location 15 minutes earlier.

If you are late for the visit, please inform the Care Owner so that they are aware. If you fail to inform the Care Owner you are running late, you may be subjected to a late clock-in penalty fee.

You can contact the Care Owner via the chat function from your visit details.

Please proceed to this article to learn more:

• What happens if I am late for a visit?