The visit summary must be submitted within 24 hours of the end of the visit. To do so, please refer to the video guide and steps below:
1. Go to "Upcoming" tab and look for the completed visit.
2. Click on "Submit Visit Summary" or "Submit Visit Summary and Claims"
3. Provide details of the visit and be as detailed as possible:
A. For Visit Summary:
- Clock-in & Clock-out Time: Specify if there were time extensions.
- Assistance Provided: Detail the services you provided during the visit and indicate if the Care Recipient declined engagement.
- Provide a detailed Care Summary with at least 50 words to share detailed information about the visit with family and fellow Care Pros assisting the same Care Recipient.
- Health & Wellbeing (Alertness & Pain Level): Report if the Care Recipient expressed any pain or discomfort.
- Medication & Vital Signs: Record if medication or vital signs were taken.
- Attachments (optional): You can upload relevant photos and files. Always obtain consent before uploading.
B. For Claims: Claim items will be reviewed by Care Owner and Homage so ensure you provide accurate information and within 24 hours from the visit end time.
4. After filling in the above details, there will be an option to fill in the "Challenges" section. This is required only if you come across any concern, issue, incident or deterioration with the Care Recipient.
5. Once submitted, the "Submit Visit Summary" button will disappear.
If this is your first visit summary, it will be reviewed by Homage before sharing to Care Owners & fellow Care Pros assisting Care Recipient.
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