Payments & Refund
Issues with billing and other charges
- When will I need to pay for the visits?
- How and when will cancellation/change fees be charged?
- How and when will cancellation/change fees be charged?
- How do I request for a cancellation/change fee waiver?
- Setting up my Wallet
- Change/Cancellation fees for scheduled Visits
- Discrepancy in payment/invoice
- Missing invoices
- Waiver for Change/Cancellation Fees
- Request for Refund
- Can I use my Home Care Packages (HCP) fund with Homage?
- Can I use my National Disability Insurance Scheme (NDIS) fund with Homage?
- What are the available payment modes?
- Valid card declined for use
- How do I view my past and upcoming payment charges?
- Are packages/discounts available for Homage services?
- Does Homage charge GST?
- What are the available payment modes?
- How do I set up my wallet/payment methods?
- My card is valid but it shows that it's declined for use, what should I do?
- How do I request for a refund for Prepaid Packages?
- How do I change/remove my credit/debit card from the Wallet?
- When will payment take place?
- What are the change/cancellation fees for visits?
- How and when will cancellation/change fees be charged?
- How do I report a discrepancy in my payment/invoice?
- How do I request for an invoice?