Homage Product
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Recent activity by Homage Product-
How do I apply for visits?
You can find all of their available visits in the Inbox of your Care Pro app. Simply tap the “Apply” tab to view the Inbox. New visits are added to the Inbox daily, so make sure you check often. Yo...
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Visit Cancellation & Fee Waiver
At Homage, we take Care Professionals (CP) visit cancellations seriously as they have a significant impact on care experience and causes severe stress to the families and care recipients we serve. ...
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What is Light Housekeeping?
Our Care Pros can conduct light housekeeping for the hygiene and safety of the care recipient, limited to: Sweeping, mopping, vacuuming, dusting off and changing of bed sheet in the care recipient...
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How do I delete my Homage account?
We are sad to hear that you would like to delete your account. We strive to continuously improve our services and would love to hear your feedback on why you want to delete your account. To delete ...
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How do I check the status of my visits and assigned Care Pro?
You can check the visit status on the Homage app or your email inbox Tap “Activity” to view the latest visit status on the Homage app. Upcoming visits will indicate either: "Requested": We are s...
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What is the Interim Caregiver Service?
Interim Caregiver Service (ICS) is a government subsidised service that helps individuals who have been recently discharged from hospital. ICS is managed by the Agency for Integrated Care (AIC) and...
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Can I create multiple care recipient profiles in the same account?
Yes, you can create multiple care recipient profiles with the same Homage account by repeating the steps here. Once complete, you can book visits for multiple care recipients on the Homage app. If...
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How do I create a care recipient profile?
You can create a care recipient profile on the Homage app in 3 simple steps: Select “Profile” located at the top right of the screen. Tap on "Add care recipient". Choose a care recipient type and...
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What if the assigned Care Pro may not be strong enough to assist the Care Recipient?
We match the best Care Pro based on the care recipient’s profile and preferences. All our Care Pros have gone through Basic Caregiver Training and manual transfer training so they know how to perf...
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Do I need to provide a meal for the Care Pro during the visit?
For visits that are more than 6 hours, we encourage you to discuss this with your assigned Care Pro as individual preferences may differ. Some families allow the Care Pros to leave the house for 2...