Homage Product
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Recent activity by Homage Product-
Can I transfer my Prepaid Package?
We understand that care plans can change and the intended Care Recipient may no longer require care services. Prepaid Packages are transferable between the intended Care Recipient to another Care R...
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What should I do if I face an incident or have concerns during the visit?
During a visit, an incident can happen to the Care Pro and/or the Care recipient. Care Pros may also have concerns with the visit. If there has been an incident or you have any concerns, please in...
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How do I report a concern with the visit?
Care Pros can develop concerns during a care visit where there is missing or inaccurate information from the visit details by Homage. Possible concerns can include: Difference in Services requir...
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How do I report an incident that happened during the visit?
Incidents with the possibility to cause injury and/or suffering to the Care Recipient (CR) and/or the Care Pro may occur during a care visit. Possible incidents can include: Fell down Had injury o...
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How do I approve or reject a time amendment request?
When Care Pros have proposed a new time for an upcoming visit, you will receive email and push notifications. To review the proposed time, open your Homage app and click on the visit details. If y...
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What is the difference between a 'Caregiver' and an 'Advanced Caregiver'?
Our caregivers - Caregivers (CG) and Advanced Caregivers (ACG) both go through AIC accredited training which includes emergency response, CPR & Basic Cardiac Life Support. They are equipped to assi...
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I am a newly approved Care Pro. What should I do?
Before you apply for visits, set up your app and profile first. 1. Care Pro profile Under the Account tab of your app, select "My Profile": My Profile Summary: Upload a presentable and profession...
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What is Goods and Services Tax (“GST”)?
Goods and Services Tax or GST is a broad-based consumption tax levied on the import of goods (collected by Singapore Customs), as well as nearly all supplies of goods and services in Singapore. In ...
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My Homage Carepro App has crashed, what should I do?
Issues with the Homage Care Pro app may be caused by several reasons. First, you can try to troubleshoot by following these steps: Force close the app and re-open it Un-install and install the app...
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How do I clock in for a visit?
The Clock in button will appear 15 mins before the visit start time. Please clock in on time and only upon arrival at visit location. Here's how to do so: Go to the "Visit" tab on your Care Pro ap...