Families depend on you and hold you to a high standard of professionalism. In the event of cancellation for a care visit, you will be liable for cancellation fees, inclusive of GST, as set forth in our Terms of Use and GST will be charged as follow:
- Cancelling a visit that’s assigned to you will incur a $27.25 ($25 + $2.25 GST) deduction from your future service fees.
- Cancelling at short notice (within 24 hours of the visit) or no-shows will incur a $54.50 ($50 + $4.50 GST) deduction on your future service fees.
- Lateness of over 15 minutes will incur a deduction of $16.35 ($15 + $1.35 GST) from your service fees.
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