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  1. Homage
  2. For Clients and Care Recipients
  3. Changes and Cancellations

Changes and Cancellations

Useful information about changes and cancellations of your Homage care visits.

  • Where can I find the complete Terms of Service?
  • What happens if I cancel and/or change scheduled visits?
  • How and when will cancellation/change fees be charged?
  • How do I cancel my booking?
  • I would like to make a change to a scheduled visit. Will I be charged?
  • I need to cancel multiple visits. How does the cancellation policy apply?
  • Will I be charged service fees for cancelled visit(s)?
  • Do cancellation fees apply if I cancel with sufficient notice?
  • Why are cancellation fees imposed?
  • I scheduled visits before 25 March 2018, Wednesday. Will the policy affect me?
  • When does the revised Terms of Service take effect?
  • What if I need to extend the scheduled visit?
  • What happens if the actual Care Visit is shorter than scheduled?
  • What happens if a Care Professional cancels at the last minute?
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