Visits
- Booking a visit
- Update a scheduled Visit
- Update instructions for scheduled Visits
- I need care urgently, what should I do?
- Scheduling an In-Person Care Assessment (IPCA)
- How fast can I schedule a Home Swab?
Prepaid Packages
- Are packages/discounts available for Homage services?
- What is the difference between Prepaid Packages and Pay As You Go?
- Is there a minimum visit duration for Prepaid Package visits?
- Can I extend the validity of my existing/expired Prepaid Package?
- Are packages/discounts available for Homage services?
- What is the difference between Prepaid Packages and Pay As You Go?
Payments & Fees
- Setting up my Wallet
- Change/Cancellation fees for scheduled Visits
- Discrepancy in payment/invoice
- Missing invoices
- Can I use my Home Care Packages (HCP) fund with Homage?
- Can I use my National Disability Insurance Scheme (NDIS) fund with Homage?
Account
- How do I edit my account details?
- Transaction Log (Mobile App Feature)
- How do I edit my account details?
- How do I create a Care Recipient profile?
- Can I create multiple Care Recipient profiles in the same account?
- How can I update the Care Recipient's profile?
Refunds & Waivers
Care Professionals
- What is the difference between an Enrolled Nurse and a Registered Nurse?
- Are Homage Care Pros COVID-19 vaccinated?
- What languages do Homage Care Professionals speak?
- What services can Homage Care Professionals provide?
- Who are the Homage Care Professionals (Care Pros)?
- Who are the Homage Care Professionals (Care Pros)?
Troubleshoot App
About Homage
- Change/Remove my credit card from the Wallet
- Does Homage provide live-in or 24-hour home care?
- Return to Phase 2 (Heightened Alert) Measures at Homage
- What is Homage?
- Is Homage a subsidised healthcare service provider?
- Where and how can I download the Homage app?