Should you or your loved one(s) decide to release our Care Professional earlier than the scheduled end time of the visit, the total amount will still be invoiced according to the original booked duration. No adjustment will be made.
Articles in this section
- Where can I find the complete Terms of Service?
- What happens if I cancel and/or change scheduled visits?
- How and when will cancellation/change fees be charged?
- How do I cancel my booking?
- I would like to make a change to a scheduled visit. Will I be charged?
- I need to cancel multiple visits. How does the cancellation policy apply?
- Will I be charged service fees for cancelled visit(s)?
- Do cancellation fees apply if I cancel with sufficient notice?
- Why are cancellation fees imposed?
- I scheduled visits before 25 March 2018, Wednesday. Will the policy affect me?